We welcome new and existing customers to use the Megaport Customer Portal to quote and order services. It can be accessed at https://portal.megaport.com.
For service information or support please contact us at support@ecix.net with your enquiry.
For questions or requests concerning our services, please send an email to sales@ecix.net
Orders can be submitted to the following email address order@ecix.net
For finance questions, please use the appropriate option from the three options below:
- Are you an ECIX customer? Please send any questions or other issues to: accounts.receivable@ecix.net
- Are you an ECIX supplier? Please send any questions or other issues to: accounts.payable@ecix.net
- Address for electronic invoices (please note: this is an automated mailbox so submit PDF invoices only!) invoice@ecix.net
For all other matters, please get in touch with us at info@ecix.net